Sign-in problems: Dzhura account, Claude and Codex

At the bottom of the sidebar there is Sign in with Plan and sync from dzhura.app under it. The sign-in itself lives in Settings › Account: the Sign in to Dzhura box, with the email and password you registered with on dzhura.app.

TipThe first sign-in is in the Account and devices guide.

If the email or password does not match, a message appears under the password field. After several tries in a row SHIPIT asks you to wait a moment.

If you joined with Google or Apple, set a password on the website first. Open Dzhura account opens the account page. Forgot the password: that page has a Забув пароль? (Forgot password?) link, and the email comes to your inbox.

When the session expires, the bottom of the sidebar shows your email and Session expired. Open Settings › Account: your email is already filled in, enter the password and click Sign in.

If the account server cannot be reached, the page shows Offline — showing your saved profile. When the connection is back, click Refresh profile.

After you register, the account page on dzhura.app shows Підтвердіть пошту (Confirm your email). Open the link in that email, and the SHIPIT download becomes available. The page is in Ukrainian for now.

No email: click Надіслати лист ще раз (Send the email again) and check your Spam and Promotions folders.

This is a different sign-in: to Anthropic or OpenAI, not to Dzhura. On the card in Settings › Agents & AI that says Installed, not signed in, click Sign in. Your browser opens: pick the account that has your plan.

While the card waits, it says Finish signing in on the page that opened, then come back here. Closed the page: Open the page again.

SHIPIT opens only Anthropic and OpenAI sign-in pages. If the assistant gives another link, the card says This link is not from Anthropic or OpenAI, so SHIPIT did not open it.

Copy copies the link so you can look at it yourself. Do not open it unless you trust it.